Leads - Definition | Kiflo

Leads

Prospects or businesses that have shown interest in your offering. Leads typically enter the pipeline through a form fill, referral, demo request, or campaign.
Explanation:

Leads are prospects or businesses that have shown interest in your offering and entered your sales or marketing pipeline. This initial signal of interest often comes through actions like filling out a form, submitting a referral, requesting a demo, attending a webinar, or engaging with a campaign.

Key components of Leads often include:

  • Contact Information: Basic details such as name, email address, company name, and role that allow for personalized follow-up.
  • Source Tracking: Identification of how the lead entered the pipeline, whether through a direct form fill, partner referral, inbound marketing campaign, or event.
  • Qualification Status: Leads can be categorized based on their fit and readiness, from early-stage marketing-qualified leads (MQLs) to late-stage sales-qualified leads (SQLs).
  • Engagement History: Data on the lead’s interactions with content, emails, events, and websites to help prioritize follow-up and tailor outreach.
  • Partner Attribution: In partner ecosystems, leads are often tagged with the referring partner to ensure proper credit and coordinated deal progression.

Leads are essential across B2B marketing, sales, and partner programs. Whether sourced internally or by partners, leads fuel the sales pipeline, influence revenue forecasts, and provide the foundation for nurturing relationships that convert into customers.

Example:
Partners submitted leads via the PRM, which triggered real-time updates for tracking and conversion follow-up.

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